Salesforce Support Services

Expert Help.
Always On.

Reliable, on-demand, and proactive Salesforce support so you can focus on your business. Our certified experts handle admin, bugs, enhancements, and everything in between.

Certified Experts Fast Response Times All Salesforce Clouds Post-Implementation Care
24hResponse Time
98%Resolution Rate
150+Clients Supported
10+Yrs Expertise

Managed Support
Built for Salesforce

Managing Salesforce effectively requires ongoing attention, expertise, and proactive care. At Dyosys, we take that burden off your team โ€” whether you need day-to-day admin support, urgent bug fixes, or continuous enhancement.

Our certified professionals become an extension of your team, ensuring your org stays healthy and aligned with your evolving business needs.

Full-Spectrum
Support Coverage

Admin & User Support โ€” troubleshooting, roles, data
Bug Fixes โ€” Apex, Flows, integrations, deployments
Ongoing Enhancements โ€” reports, LWC, UI/UX changes
Release Management โ€” seasonal updates & feature adoption
Integration Support โ€” APIs, middleware, external systems
Training & Documentation โ€” users, admins, onboarding
Support Pillars

Eight Ways We
Keep You Running

01
๐Ÿ› ๏ธ

Admin & User Support

Fast, reliable day-to-day Salesforce administration keeping your team productive.

  • Troubleshooting user issues & access
  • Workflow & automation adjustments
  • Data imports, exports & cleanups
02
๐Ÿšจ

Issue Resolution & Bug Fixes

Swift diagnosis and resolution of technical issues before they impact business.

  • Debugging Apex triggers & classes
  • Fixing integration & API errors
  • Health checks & technical audits
03
โ™ป๏ธ

Ongoing Enhancements

Continuously evolving your Salesforce org as your business grows and changes.

  • Custom report & dashboard creation
  • Lightning component modifications
  • Flow & Process Builder updates
04
๐Ÿ”„

Release Management

Stay ahead of Salesforce's three annual releases with expert guidance.

  • Seasonal release support & testing
  • Feature adoption recommendations
  • Sandbox refresh & pre-release testing
05
โš™๏ธ

Integration Support

Maintaining and optimizing your connected ecosystem for seamless data flow.

  • 3rd-party integration monitoring
  • Middleware & API troubleshooting
  • Custom connectors & sync support
06
๐Ÿ“š

Training & Documentation

Empowering your team with knowledge to work confidently in Salesforce.

  • User training across all clouds
  • Admin guides & documentation
  • New user onboarding support
07
๐Ÿงช

Testing & UAT Support

Rigorous testing to validate changes before every release hits production.

  • Functional & regression testing
  • Performance & load testing
  • UAT planning & bug resolution
08
๐Ÿš€

Deployment & Post-Launch

Safe deployments followed by hands-on monitoring to ensure everything runs perfectly.

  • Change set & metadata deployment
  • Post-launch monitoring & hypercare
  • Admin training & handover
Support Plans

Flexible Plans for
Every Business

Essentials
Foundation

Ideal for small teams that need reliable Salesforce admin support on a regular basis.

  • Up to 10 support hours / month
  • Admin & user support
  • Bug triage & resolution
  • Basic report & dashboard updates
  • Email & ticket-based support
  • Monthly check-in call
Get Started โ†’
Enterprise
Strategic

For enterprises requiring a fully embedded Salesforce support partner and strategic guidance.

  • Unlimited support hours
  • Everything in Growth
  • Dedicated Salesforce architect
  • Agentforce & AI support
  • UAT & deployment management
  • Same-day critical response
  • Quarterly org health audits
  • Strategic roadmap planning
Let's Talk โ†’

Don't Let Issues
Slow You Down.

Get fast, expert Salesforce support tailored to your business needs โ€” no long waits, no generic fixes.

Get Expert Support โ†’ Why Dyosys

๐Ÿ“ 38708 Farwel Dr, Fremont, CA 94536 ยท info@dyosys.com